The corporate office of OneTrust Home Loans is located in San Diego, California with branches nationwide including Waimea Town, Kauai.
Waimea Town, Kauai, Hawaii (PRWEB) July 15, 2013
“The new name reflects more of our core values as a company. This includes meeting our customers’ service needs with communication, integrity and transparency throughout the loan process, all while building strong long-term relationships. OneTrust Home Loans remains the same full service direct local lender that Waimea, on the island of Kauai has come to know, love and depend on. New name, same company, with increased technology, flexible loan programs, and fast service”, says Joshua Erskine, CEO of OneTrust Home Loans.
The local and well established Waimea office, on the island of Kauai, have employees with many years of experience in residential mortgage lending as well as have orchestrated resort financing on some of the most desirable real estate properties in Hawaii such as the Residential Suites at the Ritz Carlton, Kapalua and Trump International Hotel and Tower, Waikiki.
“We believe in strengthening our customer bond through service and technology. As a direct lender we offer competitive industry pricing to our customers. Our technology is leading edge giving our borrowers peace-of-mind and the ability to review loan status in real-time 24 hours a day, seven days a week in the comforts of their home or office. As part of this rebranding, we introduced an expedited problem resolution process that makes the customer experience better and separates ourselves from others, giving borrowers confidence that if a problem arises, they have the OneTrust Home Loans’ commitment for immediate attention” shared, Ethan Rohner, Branch Manager of the Waimea office.
Mr. Rohner added, “The technology that took nearly two years to develop and implement has become the center of our management structure. There are numerous intricate details in the processing of a loan. It is very easy for a small detail to breakdown the process. With the help of our borrowers and their understanding of the entire process, we will set a new standard for efficiency and competency in the industry.”
About OneTrust Home Loans
OneTrust Home Loans is a privately-owned direct lender with sales and operations across the country. The mortgage lender provides an array of loan options including conventional, FHA, VA, USDA, Jumbo and more. OneTrust Home Loans places special importance on customer service as evidenced by their tagline, Service is everything!® For additional information visit www.OneTrustHomeLoans.com.